AI auto responder & front desk
Be the first to reply on Yelp, Thumbtack & Google LSA.
The AI auto responder built for local service businesses. It answers your Yelp, Thumbtack and Google LSA leads in seconds, plus your website chat, qualifies the job and alerts your team, 24/7.
14-day free trial · From $99/mo · Unlimited leads · No contracts
Yelp Advertising Platinum Partner
Google Partner
Demo Plumbing Co. - New lead qualified from InstantResponse!
Customer: J. D.
Phone: (555) 010-0142
Service: Water heater repair
Notes: Leaking in garage, wants service today.
Trusted by plumbers, locksmiths, garage door, cleaning and restoration companies across the US
One AI for Yelp, Thumbtack, LSA & chat
The auto responder for Yelp, Thumbtack, Google LSA and your website.
Same rules, same voice, same inbox. Set it up once and it works on every source you connect.
- Secondsto first reply
Yelp Auto Responder
Replies to Yelp Requests from your services, pricing and questions, then follows up until the customer books or opts out. Built by a Yelp Advertising Platinum Partner.
Learn more → 
Scope+ preferred timeThumbtack Auto Responder
Answers Thumbtack leads while the customer is still comparing pros, captures scope and a preferred time, and follows up automatically.
Learn more →
Callsrecorded & summarizedGoogle LSA Auto Responder
Replies to Local Services Ads message leads 24/7, plus call recordings, transcripts, AI summaries, lead ratings and credit tracking for your LSA calls.
Learn more →- 1 lineof code to install
Website Chat Widget
The same AI on your own website. Visitors get answers while they're still on the page, and every chat lands in the same inbox.
Learn more →
AI voice calls on your existing number Coming soon
The same AI, rules and inbox, answering the phone. Customers who join now get it first.
One place for all your leads
Stop checking five different apps for new customers.
Message leads from Google LSA, Yelp, Thumbtack, and your website chat widget, plus Google LSA call activity, land in one simple dashboard, so nothing gets missed.
How it works
Respond before your competitors even see the lead.
Local service customers often message more than one business. Here's how InstantResponse.AI replies first.
- 1
Your message leads land in one inbox
Google LSA, Yelp, Thumbtack and website chat leads, plus Google LSA calls, in one dashboard.
- 2
The AI replies fast, day or night
It answers within your services, hours and pricing rules, and asks the qualifying questions you set.
- 3
It qualifies, follows up, and alerts your team
It follows up until the customer replies, then alerts your team by WhatsApp, SMS or email.
- 4
You see how your lead sources perform
Yelp and Google LSA ad results and lead reports by source, so you see what's worth the spend.
Example conversations
See how the AI qualifies leads and captures phone numbers.
An example lead conversation and a real one from a client account (customer details changed for privacy). Results vary by business.
Example
Real
- AI:Hi J., thanks for reaching out about your bathroom remodel refresh. We can help with updating cabinets, the tub/shower area, and paint. To get you the best info and a quote, what's the best phone number to reach you at?09:51 AM
- Customer:Hi there, my number is (555) 010-2477. Thank you!09:52 AM
- AI marked goal achieved: phone captured09:53 AM
- AI:Thanks J.! We'll call you at (555) 010-2477 soon. You can also reach us at (555) 010-4427 if you have any questions.09:53 AM
Phone number captured 2 minutes after the first message.
From our customers
Service businesses that reply first.
We used to bounce between three apps all day. Now Google LSA, Yelp and Thumbtack leads land in one inbox, customers get an answer in seconds, and we know if it's a gate or a garage door before we pick up the phone.
Case study →Gate & Garage MastersGoogle LSA, Yelp, ThumbtackBurst pipes don't happen at 10 AM. Our overnight Yelp and Google LSA leads get a calm reply right away, and the on-call tech gets the address and the details instead of a voicemail.
Case study →Restoration 24Yelp, Google LSAWhen someone's locked out at midnight, the first locksmith to answer gets the job. InstantResponse.AI answers our Yelp leads while my tech is still driving and sends us the location and the car before we call back.
Case study →Downtown LA 24 Hour Mobile LocksmithYelpWe didn't want to hire someone just to watch Google LSA messages. Now our message leads come in with the rooms, the stains and a preferred time already answered, so we just confirm the job.
Case study →Carpet Clean ExpertGoogle LSA
You stay in control
The AI only says what you've approved.
Set it up once, per lead source or for your whole account. The AI hands off to your team when a person should take over.
Illustrative data.
Pick the goal
Book an appointment or collect a phone number. The AI works toward the goal you choose.
Your services & starting prices
List what you offer and optional "starting at" prices. The AI quotes only the prices you've entered.
What it may say
Set answers for things like a trip charge and weekend coverage. If it doesn't know, it doesn't guess.
Reply timing & follow-ups
Set a reply delay from 0 to 300 seconds, a limit on AI messages per lead, and when it follows up.
Reports
Reports that show what your ads earn.
Yelp ads, Google LSA and Google Business Profile reporting next to your lead data, so you can see which sources are worth the spend.
Yelp ad results
Ad-driven calls, messages, website clicks, page views, ad cost and trends.
Google LSA results & lead credits
Cost, conversions, clicks and impressions, plus the leads Google credited back: 74 credited leads (≈ $16,594) in one account. See the case study →
Google Business Profile
Reporting on your profile's performance.
Lead reports
Leads by hour, weekday, status, service type, source and ZIP code.
Everything included
50+ features on every plan. No add-ons.
AI replies, one inbox, LSA call review, team alerts, ad reporting, integrations and multi-location, all in the same flat monthly price.
AI replies & controls
Fast, on-brand replies that only say what you've approved.
- Replies on Google LSA, Yelp, Thumbtack and your Website Chat Widget
- Choose the goal: book an appointment or collect a phone number
- Reply delay from 0 to 300 seconds, plus a max messages per lead
- Up to 30 services you offer and 30 services you don't do
Leads inbox
Every lead from every source, in one place.
- One inbox for all your lead sources
- Search and archive leads
- Export leads to CSV
- Column picker to show the details you care about
Google LSA calls
Know what happened on every LSA call without replaying it.
- Call recordings, transcripts and AI summaries
- Duration, direction and status for every call
- Filters by date, type, source, status and direction
- Search across your calls
Team alerts
Your team hears about the leads that matter, where they already are.
- Email alerts to up to 10 verified addresses
- SMS alerts and up to 10 WhatsApp groups
- New lead, goal achieved, AI handed off and lead not replying (after the minutes you set)
- New message and inbound text alerts by SMS and WhatsApp
Reports
See which sources are worth the spend.
- Yelp: ad-driven calls, messages, website clicks, page views, ad cost and trends, refreshed daily
- Yelp campaign reporting: qualified leads per Yelp campaign
- Google LSA: cost, conversions, cost per conversion, clicks, impressions and trends, refreshed daily
- LSA credits received, with an estimated dollar value
Integrations
Send leads where your team works.
- Native Workiz integration, with the Job Source you map per channel
- Zapier and webhooks for ServiceTitan, Housecall Pro, Jobber, GoHighLevel and more
- Twilio for branded SMS
Customer results
Real service businesses, real accounts.
- 74Google LSA leads credited back≈ $16,594 in credits made visible and trackable next to spend, in one home services account.Read the case study →
- 4 → 1Lead sources, one inboxYelp, Thumbtack, Google LSA and website chat in one inbox. Gate & Garage Masters moved three apps into it.Read the case study →
- 24/7Yelp lockouts answeredDowntown LA 24 Hour Mobile Locksmith gets a written brief while the tech is still on the road.Read the case study →
- 2 AMRestoration leads answeredRestoration 24 replies to night and weekend Yelp and Google LSA leads instead of making them wait.Read the case study →
Pricing
Flat monthly price. No per-lead fees.
Every plan includes a 14-day free trial, unlimited leads and messages, and month-to-month billing.
Starter
$99/mo
1 location
- Yelp, Thumbtack & Google LSA
- Website chat widget
- Unlimited leads & messages
Growth
Most popular$199/mo
Up to 3 locations
- Everything in Starter
- SMS team alerts
- Onboarding & priority support
Scale
$499/mo and up
Multi-location & agencies
- Unlimited locations
- SSO (SAML)
- Dedicated success manager
FAQ
Common questions from local service owners
- InstantResponse.AI is an AI front desk for your business. It replies to message leads from Google Local Services Ads, Yelp, Thumbtack, and your website chat widget, and lets you review Google LSA calls with recordings, transcripts, and AI summaries. With the native Workiz integration, qualified leads are created in Workiz under the Job Source you map per channel (one-way); Zapier and webhooks cover everything else. Your team gets notified by email (up to 10 addresses), SMS, and WhatsApp groups - alerts only. AI voice calls on your existing number are coming soon. You also get clear reports on where your leads are coming from.
- Message leads from Google Local Services Ads, Yelp, Thumbtack, and your website chat widget are live today, and Google LSA calls include recordings, transcripts, and AI summaries. Voice AI on your existing number and non-LSA calls are coming soon.
- Starter is $99/mo for one location. Growth is $199/mo for up to 3 locations. Scale starts at $499/mo for multi-location or high-volume operations. Every plan includes a 14-day free trial (no billing during the trial), unlimited leads and unlimited messages - no per-lead or per-message fees, and month-to-month with no long-term contract.
- It hands off to a human. The moment a conversation goes outside your rules - a question it was not trained on, pricing you have not set, or a customer who asks for a person - InstantResponse.AI hands off to your team and alerts them by WhatsApp, SMS, or email. It follows your rules, and when it doesn't know an answer, it doesn't guess.
- Yes. You keep your existing business number. AI voice calls on your existing number are coming soon. Nothing changes for the customers who already know your number, and you do not need to reprint any marketing.
- Yes. 14 days, on every plan. Start your trial yourself, with no demo needed, or book a demo and we'll connect your first channel and set it up with you on the call.
Start today
Respond faster. Miss fewer leads. Know what is working.
A 15-minute demo, live in your account, no pressure. See what happens when your Google LSA, Yelp, Thumbtack, and website chat widget leads get an answer right away.